Customer Relationship Management

Languages: Gucci.com supports multiple languages, currencies and payment types and experience launching international e-commerce sites.

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Repairs

Gucci offers a repair service for Gucci products purchased from a Gucci Authorized point of distribution. Products may be brought to any authorized point of distribution in the U.S. or mailed to the six different addresses listed at www.gucci.com.

Priority waiting list

Gucci offer their clients the opportunity to pre-order items that are currently in production or that have sold out and will be replenished. When you order these items, you will be placed on a priority waiting list so that you can be among the first to receive your selection once it becomes available.

Corporate Gift Service

Gucci's corporate gift service is designed exclusively for eligible organizations to purchase selected Gucci merchandise from gucci.com to be used for corporate gifts, awards and recognition programs.

Alterations

Full-priced Gucci products purchased from Gucci online may be taken, along with the original sales slip, to a Gucci boutique for complimentary alteration service.